Legal Information

Wildbet Privacy Policy – Your data is completely safe

When you use Wildbet, your personal information is held by us in trust. Everything about how it is collected, where it is stored, and how it is kept secure is explained here in plain language.

Last Updated: January 2026 Language: Bengali Applicable: Bangladesh All Registered Members

Core Security Principles

Why Is Your Data Safe at Wildbet?

Trust is the foundation of our privacy policy. We manage your information according to six core principles.

SSL Encryption

Every connection you make on Wildbet is secured with 256-bit SSL encryption. No one can intercept your data in transit.

Secure Data Storage

Your personal information is stored on encrypted servers. Firewalls and multi-layer security are used to prevent unauthorized access.

Not Shared with Third Parties

Your name, phone number, and email are never sold. No information is shared with any third party except where required by law.

Your data, your control

You can request to view, correct, or delete your data at any time through our support team. We act promptly on all such requests.

Cookie Transparency

We are fully transparent about which cookies Wildbet uses and why. No unnecessary tracking cookies are used.

Regular Security Audits

Our systems are regularly audited by third-party security experts. Potential vulnerabilities are proactively identified and resolved.


1Introduction & Applicability

Wildbet (wildbet.bet) takes your privacy seriously. This Privacy Policy ("Policy") describes how Wildbet collects, stores, uses, and protects your personal information.

This Privacy Policy applies whenever you create an account, use the platform, or access our services. By visiting the site or registering an account, you are considered to have accepted this Policy.

This Policy has been prepared in accordance with applicable data protection regulations in Bangladesh. Wildbet is an internationally licensed online gaming platform that adheres to the highest global security standards.

This Privacy Policy applies solely to the wildbet.bet domain. Wildbet is not responsible for the privacy practices of any third-party websites or services.

2What Information We Collect

Wildbet only collects information that is genuinely necessary to provide its services. Collecting unnecessary data goes against our policy.

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Management & Support
Financial Information Mobile banking number, transaction ID Payment Processing & Verification
Technical Information IP address, browser information, device ID Security & Fraud Prevention
Gaming Activity Betting history, game logs, session duration Responsible Gaming & Service Improvement

We also automatically collect certain usage data — such as which pages you spend time on and which games you play most. This data is fully anonymized and used solely to improve the platform.

3Why We Collect Your Information

Wildbet uses your information for the following specific purposes:

  • Account management: To manage registration, login, password recovery, and account security.
  • Payment Processing: To securely process deposits and withdrawals and to prevent fraud.
  • Legal compliance: To comply with KYC and Anti-Money Laundering (AML) regulations.
  • Customer Support: To quickly resolve your questions, complaints, and issues.
  • Responsible Gaming: To monitor your gaming activity and alert you to any potential issues before they arise.
  • Promotional Communications: To inform you about bonuses and offers, based on your preferences.
  • Platform Development: To analyze data and improve the overall user experience.
Your data is never sold to advertisers or third parties. Wildbet's business model does not rely on selling user data.

4Where and How Long Your Data Is Stored

Wildbet stores your data on secure cloud servers that operate in compliance with international data protection standards.

1

Encrypted Storage

All personal data is stored with AES-256 encryption. Passwords are never stored in plain text — only hashed versions are kept.

2

Restricted Access

Only authorized personnel can access sensitive information. All access is logged and reviewed regularly.

3

Data Retention Period

Active account data is retained for the duration of the account. After closure, certain data may be kept for up to 5 years for legal compliance.

4

Regular Backups

Regular encrypted backups are taken to prevent data loss. Backups are stored with the same level of security as live data.

5Data Sharing with Third Parties

Wildbet does not sell your personal information. However, certain data may be shared in the following limited circumstances:

  • Payment Processors: Only transaction-related information is shared with mobile banking partners to process deposits and withdrawals.
  • Game software providers: Only the minimum necessary information may be shared with software partners to operate games.
  • Legal authorities: We may be required to share information with government authorities in response to valid legal orders or obligations.
  • Fraud Prevention Organizations: We cooperate with regulatory authorities to prevent financial crime and money laundering.

Any third parties with whom data is shared are contractually bound to uphold our privacy standards. No unauthorized parties are given access to your information.

Your full name, address, or financial details are never used for advertising purposes or shared with third parties.

6Cookie Policy

Wildbet uses cookies to keep the website running properly and to improve your experience. Cookies are small text files stored in your browser.

  • Essential cookies: Essential for login sessions and site security. Without these, the site cannot function.
  • Functional cookies: Remembers your preferred language, theme, and settings.
  • Analytics Cookies: Helps us understand which pages are used most — completely anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site features.

Wildbet never uses third-party advertising cookies. Your browsing habits are never shared with advertisers.

7Your Rights & Controls

Wildbet believes you have full rights over your personal information. You can exercise the following rights at any time:

Right to Access Your Data

To find out what information we hold about you, submit a request through support.

Right to Rectification

You can request corrections to inaccurate or outdated information at any time.

Right to Erasure

You may request deletion of your data after account closure, unless we are required by law to retain it.

Right to Opt Out of Promotions

You can unsubscribe from marketing emails or SMS at any time.

To exercise any of these rights, contact our support team. Requests are typically processed within 7 business days. Identity verification may be required in some cases.

8Data Security Measures

Wildbet has put industry-standard technical and organizational measures in place to protect your privacy. Our security infrastructure operates on the following layers:

  • Transport Layer: All connections are encrypted via TLS 1.3. No data travels unprotected between your browser and our servers.
  • Storage Level: Data stored in our database is protected with AES-256 encryption. Passwords are stored using bcrypt hashing.
  • Network Layer: Advanced firewalls, DDoS protection, and an intrusion detection system are active at all times.
  • Access control: Staff are only granted access to the data they need for their specific responsibilities (Least Privilege principle).
  • Two-Step Verification: Multi-factor authentication is mandatory for all staff accessing internal systems.
  • Security Audits: Independent security experts regularly audit our systems and identify potential vulnerabilities.
Wildbet will never ask for your password, OTP, or full card number via email, phone, or live chat. Any such request is a scam — report it to support immediately.

9Minor's Privacy

Wildbet strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. A valid national ID or birth certificate may be required during the KYC process to confirm age.

If a parent or guardian believes their child has accidentally created an account, please contact support immediately. We will promptly close the account and delete all associated data.

A note for parents: Use parental control software to prevent your children from accessing online gaming platforms.

10Privacy Policy Changes

Wildbet reserves the right to update this Privacy Policy as needed. When changes are made, we take the following steps:

  • The "Last Updated" date at the top of the policy will be updated to reflect any changes.
  • Notifications are sent to your registered email for any important changes.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.

For questions about a previous version of our Privacy Policy, please contact support.

11Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our Data Protection Team. We aim to respond within 24 hours.

Support email: [email protected] — For privacy-related requests, please use the subject line "Privacy Request".

Our support team can assist in both Bengali and English. We take all privacy-related complaints seriously.


Play Responsibly

Your data is safe — get started with confidence

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